Monitoring - We've noticed that Google Play is behind with releasing reports with free app data for the last few days. While data may be available in the developer dashboard after the 16th, the raw reports are delayed. As soon as those are released we'll import for available accounts.

Google reports with paid data are available up to and including the 7/19.
Jul 20, 13:15 EDT
Update - Our integration team continues to dig into the Facebook sync issue plaguing a handful of accounts. We'll persist until fully resolved!
Jul 18, 13:43 EDT
Update - We're continuing to work on a fix for Facebook syncs - we'll keep reporting updates until resolved.
Jul 16, 18:49 EDT
Identified - We've identified an issue causing a limited number of Facebook accounts to fail when syncing. Our integration team is working to get those accounts back up and running as soon as possible.
Jul 16, 12:01 EDT

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Platform   Operational
Analytics   Operational
90 days ago
100.0 % uptime
Today
Explorer   Operational
90 days ago
100.0 % uptime
Today
API   Operational
90 days ago
100.0 % uptime
Today
Alerts & Email Reports   Operational
Feeds   Operational
Cards   Operational
Integrations   Operational
Apple Operational
Downloads & Revenue   Operational
Ranks   Operational
Reviews   Operational
Featured   Operational
Usage   Operational
Subscriptions   Operational
Reply to Reviews   Operational
Search ads   Operational
Google Play Operational
Downloads   Operational
Revenue   Operational
Ranks   Operational
Reviews   Operational
Featured   Operational
Subscriptions   Operational
Reply to reviews   Operational
Amazon Operational
Downloads & Revenue   Operational
Ranks   Operational
Reviews   Operational
Windows Store Operational
Sales   Operational
Ranks   Operational
Reviews   Operational
Steam Operational
Sales   Operational
Reviews   Operational
Google Analytics   Operational
AdBuddiz   Operational
AdColony   Operational
AdMob   Operational
Adobe Marketing Cloud   Operational
AdWords   Operational
Appodeal   Operational
AppLovin   Operational
Chartboost   Operational
Dropbox   Operational
Facebook Audience   Operational
Flurry Operational
Usage Analytics   Operational
Ads   Operational
Fuse Powered   Operational
Fyber   Operational
Heyzap   Operational
InMobi   Operational
LeadBolt   Operational
MdotM   Operational
Millenial Media   Operational
MobFox   Operational
Mopub   Operational
ONE By Aol   Operational
Playhaven   Operational
RevMob   Operational
Smaato   Operational
Supersonic   Operational
Tapjoy   Operational
Unity Ads   Operational
Vungle   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 19, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018
Resolved - We've taken some time to investigate the usage delay from App Store Connect and can report the delay stems directly from Apple. This is an expected and known delay of about 48 hours. We'll continue to sync data as it becomes available.
Jul 16, 11:42 EDT
Identified - We've identified an issue impacting usage syncs with Apple, causing a delay in reporting. We're working to resolve this as quickly as possible and will keep everyone updated as soon as additional information rolls in.
Jul 12, 11:05 EDT
Resolved - Over the weekend we monitored syncs for all ad networks and can confirm our earlier fix resolved the delay. Data should be as up to date as possible for all impacted accounts.
Jul 16, 11:24 EDT
Monitoring - We located the source of the issue and have released a fix. Data is being updated for all affected accounts and should be available in reports shortly.
Jul 13, 17:15 EDT
Identified - We've identified an issue that caused a delay of about 48 hours in syncing with ad networks for some accounts. We're working to resolve the issue and bring all affected accounts back up to speed.
Jul 13, 13:15 EDT
Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 12, 2018
Resolved - We're confidently resolving the earlier review issue as we're once again up to date and reviews continue to pull in smoothly.
Jul 12, 19:03 EDT
Monitoring - Due to increased load reviews for some apps have been coming in slower than they normally do. We increased capacity and are seeing reviews starting to come in normally now.
Jul 12, 07:09 EDT
Resolved - We're happy to announce our Facebook Audience update has been approved and is now live. We can officially resolve this one for good.

For any accounts that do need to re-authenticate you'll hear from us again via email.
Jul 12, 18:54 EDT
Update - After several weeks of working with Facebook we are in the last stages of testing and rolling out an update that works with Facebook's breaking API changes from earlier in the summer that Facebook has approved for us.

Most linked accounts should be syncing normally, but some accounts will need to re-authenticate with Facebook. We'll email those accounts directly.
Jul 12, 07:12 EDT
Monitoring - Syncs with Facebook are importing successfully once again. We'll monitor these syncs to ensure data continues to pull in going forward.
May 17, 18:00 EDT
Update - We've been working with Facebook to resume syncing, and are currently waiting for our updates to be approved by Facebook. Syncing will resume automatically once we receive approval.
May 9, 14:02 EDT
Identified - Earlier today Facebook made changes to their API which are temporarily preventing us from running successful syncs for new data. We're working to make the necessary updates to resume syncing.
May 3, 13:03 EDT
Resolved - Good news! We've found that Google released new reports for the end of June which are correctly reporting the "updates" field. Any auto importing account is currently re-importing as we speak.

Get in touch directly if your numbers are still missing!
Jul 12, 16:41 EDT
Update - We are continuing to work on a fix for this issue.
Jul 12, 07:13 EDT
Update - As of today, the "updates" field from June 28th to July 1st are still unavailable from Google Play. Once those reports are regenerated and the field is available we'll let everyone know.
Jul 10, 13:12 EDT
Identified - We've found that Google Play's raw reports are not including the "updates" field after June 28th. Downloads are being reported as expected. Once Google's reports are regenerated we'll import updated numbers.
Jul 3, 11:18 EDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018
Resolved - This incident has been resolved.
Jul 10, 00:27 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 00:19 EDT
Update - We are continuing to investigate this issue.
Jul 10, 00:14 EDT
Investigating - We're investigating intermittent connectivity issues that are preventing access to the site and API.
Jul 10, 00:13 EDT
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018
Resolved - We can confirm that Google released raw reports for July and data is now available up to and including July 4th.
Jul 6, 17:41 EDT
Monitoring - Reports with free app data from Google Play are delayed for July. While data may be available in the developer dashboard, raw reports have not been released. We'll start importing reports as soon as those become available.

Paid app reports are available up to and including July 5th.
Jul 5, 10:39 EDT