Incomplete reports from Google Play

Incident Report for Appfigures

Resolved

Good news! We've found that Google released new reports for the end of June which are correctly reporting the "updates" field. Any auto importing account is currently re-importing as we speak.

Get in touch directly if your numbers are still missing!

Posted Jul 12, 2018 - 16:41 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 12, 2018 - 07:13 EDT

Update

As of today, the "updates" field from June 28th to July 1st are still unavailable from Google Play. Once those reports are regenerated and the field is available we'll let everyone know.

Posted Jul 10, 2018 - 13:12 EDT

Identified

We've found that Google Play's raw reports are not including the "updates" field after June 28th. Downloads are being reported as expected. Once Google's reports are regenerated we'll import updated numbers.

Posted Jul 03, 2018 - 11:18 EDT

This incident affected: Google Play (Downloads).