Update - We've rolled out a workaround to Apple's issues with replying to reviews within App Store Connect, which should improve the experience when leaving a reply in Appfigures.
Important: with Apple's issues, the replies you leave may take longer to appear in your App Store Connect dashboard and potentially the store.
We'll continue to monitor on our end, and hopefully, these errors will be fully resolved by Apple.
Nov 03, 2025 - 17:15 EST
Important: with Apple's issues, the replies you leave may take longer to appear in your App Store Connect dashboard and potentially the store.
We'll continue to monitor on our end, and hopefully, these errors will be fully resolved by Apple.
Nov 03, 2025 - 17:15 EST
Update - Apple's inconsistencies may be more noticeable now compared to a few days ago, as we're still seeing some sporadic errors within the reply to reviews flow. We'll continue to investigate and see if there is anything that we can work around in these cases.
Nov 03, 2025 - 10:20 EST
Nov 03, 2025 - 10:20 EST
Monitoring - Apple issues continue, but remain sporadic when replying to Apple reviews. We’ll continue to monitor the situation from our end.
Oct 23, 2025 - 18:03 EDT
Oct 23, 2025 - 18:03 EDT
Investigating - We’re investigating inconsistencies from Apple that are affecting the experience of replying to reviews.
At this time, replies are still being created successfully, but you might see error messages suggesting the reply didn’t go through - even though it actually did.
We’re working to understand what’s causing these inconsistencies and will share updates as soon as we know more.
Oct 23, 2025 - 11:59 EDT
At this time, replies are still being created successfully, but you might see error messages suggesting the reply didn’t go through - even though it actually did.
We’re working to understand what’s causing these inconsistencies and will share updates as soon as we know more.
Oct 23, 2025 - 11:59 EDT
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