Monitoring - Google imports are back up and running. We’ll continue monitoring syncs to make sure everything stays on track.
Apr 01, 2026 - 15:03 EDT
Apr 01, 2026 - 15:03 EDT
Investigating - We’re currently investigating delays with automatic Google imports. Syncs are running slower than normal, but manual syncs are working as expected in the meantime. We’ll share updates as we learn more.
Apr 01, 2026 - 12:15 EDT
Apr 01, 2026 - 12:15 EDT
Update - Download data from Google is now available through March 26, and we’ll keep pulling in new data as it’s released.
Once we hear back from Google about the delay, we'll hopefully have more info on what to expect going forward. We’ll share updates as soon as we know more.
Mar 30, 2026 - 11:40 EDT
Once we hear back from Google about the delay, we'll hopefully have more info on what to expect going forward. We’ll share updates as soon as we know more.
Mar 30, 2026 - 11:40 EDT
Monitoring - Google has now been releasing download data one day at a time - the latest date with downloads is March 23rd. As a result, the data is a few days behind in Appfigures as well. Updates continue to be up to date.
We’ve reached out to Google about this unusual delay and will share updates as we hear more.
Mar 27, 2026 - 11:57 EDT
We’ve reached out to Google about this unusual delay and will share updates as we hear more.
Mar 27, 2026 - 11:57 EDT
Update - Google has now released download data through March 21.
We’re still seeing a slight delay, which is unusual, so we’ll keep monitoring until things are fully caught up.
Mar 25, 2026 - 12:55 EDT
We’re still seeing a slight delay, which is unusual, so we’ll keep monitoring until things are fully caught up.
Mar 25, 2026 - 12:55 EDT
Identified - We’re seeing a delay in Google Play download data from March 20 onward. Updates are still coming through fine and are up to date through March 23.
This is stemming from Google’s side, so we’re keeping an eye on it and waiting for the missing days to be released. We’ll update here as soon as things catch up.
Mar 24, 2026 - 12:48 EDT
This is stemming from Google’s side, so we’re keeping an eye on it and waiting for the missing days to be released. We’ll update here as soon as things catch up.
Mar 24, 2026 - 12:48 EDT
Update - Between the 23rd and today, Apple App Store ratings have been updating daily on Apple’s end, and new rating counts are reflecting expected day-by-day changes.
We will continue to monitor closely for any new delays or irregularities and will post an update here if anything changes.
Mar 02, 2026 - 17:48 EST
We will continue to monitor closely for any new delays or irregularities and will post an update here if anything changes.
Mar 02, 2026 - 17:48 EST
Monitoring - We’re monitoring an issue affecting Apple App Store ratings data in recent weeks. On some days, new rating counts do not update (sometimes for multiple days in a row). When Apple resumes publishing updates, the totals we receive may reflect two or three days combined, depending on how long the freeze lasted.
Our systems are operating normally; this appears to be a delay/freezing from Apple's end.
How this will look:
1. Daily new rating counts may appear missing on certain days
2. When updates resume, rating totals may “catch up” and look larger than usual
We’re continuing to monitor and will share updates here.
Feb 25, 2026 - 18:32 EST
Our systems are operating normally; this appears to be a delay/freezing from Apple's end.
How this will look:
1. Daily new rating counts may appear missing on certain days
2. When updates resume, rating totals may “catch up” and look larger than usual
We’re continuing to monitor and will share updates here.
Feb 25, 2026 - 18:32 EST
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Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.
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