Resolved -
All Windows products have been re-imported for up-to-date data through May 11th. If you continue to see delays between April 26th and May 11th, contact the support team for a closer look.
May 13, 09:24 EDT
Monitoring -
The update to reflect the changes from Microsoft is out. We're syncing for all Windows products, any paid product will have up-to-date data soon, if not already.
May 12, 19:34 EDT
Update -
After an unannounced change from Microsoft, we've found a workaround to import reports for paid Windows products. We're working to release this update now. We'll kick off a sync for all Windows apps as soon as that's rolled out.
May 12, 17:08 EDT
Identified -
Due to an issue on Microsoft's side, there are delays in generating Windows reports for paid products dated after April 26th. Microsoft's Earnings reports are not loading properly, and as a result, we are unable to generate reports beyond the 26th.
Once Microsoft resolves the issue, we will automatically update the delayed data for all members.
May 12, 16:52 EDT