Sync issues with MoPub
Update - We've located the issue with MoPub syncs and are waiting on a resolution from MoPub. Once that's updated we'll import all impacted accounts so your data is as up to date as possible.
Sep 20, 11:57 EDT
Update - As of now we are still working to resolve the issue for MoPub syncs.
Sep 15, 12:05 EDT
Monitoring - We're continuing to work on a full resolution for MoPub syncs for the few members who are impacted by incomplete syncs.
Sep 13, 17:13 EDT
Identified - We've identified the issue with MoPub syncs and are working on a resolution for the impacted accounts. We'll have this fix rolled out as soon as possible.
Sep 10, 10:05 EDT
Investigating - We're investigating an issue that's preventing some members from importing data from MoPub. The issue does not seem to affect all members.
Sep 9, 09:48 EDT
Limited ranks for iPhone and iPad apps
Monitoring - Although we're continuing to explore what's available, at this time it's starting to look like Apple has turned off all official/useful feeds that extend beyond 200.

If the situation changes we'll make an announcement.
Sep 19, 11:38 EDT
Update - We are continuing to look for alternative routes to get this information but at this time don't have any great updates to share. Ranks are still limited to the top 200 results across all categories and countries.
Sep 9, 09:47 EDT
Identified - Due to changes from Apple, results are limited to 200 for all iPhone and iPad apps at this time. We're investigating workarounds.
Sep 2, 18:59 EDT

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
ASO Operational
Explorer Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Alerts & Email Reports Operational
Feeds Operational
Cards Operational
Appbase Generator Operational
Integrations Operational
Apple Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Usage Operational
Subscriptions Operational
Reply to Reviews Operational
Search ads Operational
Google Play Operational
Downloads Operational
Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Subscriptions Operational
Reply to reviews Operational
Amazon Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Windows Store Operational
Sales Operational
Ranks Operational
Reviews Operational
Steam Operational
Sales Operational
Reviews Operational
Firebase Operational
AdColony Operational
AdMob Operational
Adobe Marketing Cloud Operational
AdWords Operational
Appodeal Operational
AppLovin Operational
Chartboost Operational
Dropbox Operational
Facebook Audience Operational
Flurry Operational
Usage Analytics Operational
Ads Operational
Fuse Powered Operational
Fyber Operational
Heyzap Operational
InMobi Operational
LeadBolt Operational
MdotM Operational
Millenial Media Operational
Mopub Degraded Performance
ONE By Aol Operational
Playhaven Operational
Smaato Operational
ironSource Operational
Tapjoy Operational
Unity Ads Operational
Vungle Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 27, 2021

No incidents reported today.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021
Subscription Delays from Google after 9/13
Resolved - Subscription reports are now available up to and including September 20th which is within Google's standard subscription delay. We'll continue to import any new days as data becomes available.
Sep 24, 14:06 EDT
Update - Subscriptions have been released up to and including the 17th. Additional reports will import as they are made available.
Sep 23, 10:35 EDT
Update - Subscription reports from Google are now available up to and including September 15th. Syncs will automatically pick up on newly released dates.
Sep 22, 11:47 EDT
Update - There are no changes regarding subscription reports from Google. The latest day of full data continues to be September 13th.
Sep 21, 14:32 EDT
Monitoring - Google subscription reports are currently available up to and including the 13th, with partial data for the 14th. Reports after these days have not yet been released on Google's end.

We'll automatically import for all accounts as remaining as those are made available.
Sep 20, 12:02 EDT
Connectivity Issues Impacting Imports
Resolved - Everything continues to run as expected.
Sep 24, 14:04 EDT
Monitoring - Syncing and importing is running normally once again. We'll continue to monitor to ensure all remains as is going forward.
Sep 24, 10:49 EDT
Investigating - We're investigating possible errors, impacting some members, when importing and syncing across the platform.
Sep 24, 10:30 EDT
Sep 23, 2021
Sep 22, 2021
Sep 21, 2021
Sep 20, 2021
Issues Syncing New Google Play Subaccounts
Resolved - All impacted Google accounts continue to remain stable after our fix. We're confident they'll remain so going over as well.
Sep 20, 17:40 EDT
Monitoring - We've rolled out a fix to correct the trouble for impacted Google accounts. For now, we'll keep an eye out for specific use cases and resolve after monitoring with more time.
Sep 20, 13:37 EDT
Identified - We've identified an issue impacting syncs across a handful of Google Play accounts. As a result, you may run into trouble when attempting to sync a new Google Play account or re-linking an existing account.

The integration team is working to resolve this as quickly as possible. We will look to share updates as they become available.
Sep 20, 11:55 EDT
Sep 19, 2021
Issues loading ASO reports
Resolved - The issue has been resolved and all reports are now loading once again
Sep 19, 11:59 EDT
Investigating - We've identified an issue that's causing all ASO reports to fail intermittently for some members and are working to resolve it.
Sep 19, 11:39 EDT
Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Data Delays with AdMob
Resolved - Impacted AdMob accounts are syncing as usual and are as up to date as possible.
Sep 15, 15:24 EDT
Monitoring - We've resolved the issue with AdMob and are kicking off syncs for all accounts to import up to date data.
Sep 15, 14:29 EDT
Update - We've identified the cause of the AdMob data delay and are working to resolve. As an update to the initial info, this is only impacting a handful of members as opposed to most.
Sep 15, 13:45 EDT
Identified - We're aware of an issue with AdMob's API returning partial data for the 13th and no data for the 14th. This delay will impact most members who work with AdMob.

AdMob's dashboard may be reporting data for the last two days however, as we work with the API that data is missing. As data becomes available from the API again we'll automatically import for everyone.
Sep 15, 12:00 EDT
Sep 14, 2021

No incidents reported.

Sep 13, 2021
Chartboost Syncs
Resolved - Chartboost syncs are running effectively once again. All data for the network should be as up to date as possible.
Sep 13, 15:22 EDT
Update - The Chartboost API continues to experiencing issues and based on this trouble we are still unable to sync for recent data. As Chartboost resolves the issue on their end we'll be able to import once again.
Sep 10, 12:45 EDT
Identified - We've detected issues with Chartboost's API, impeding syncs from completing. Once the Chartboost API is back up and running again we'll be able to import any delayed data for the period.
Sep 9, 10:27 EDT
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