Update - 🎉 We have rolled out a new and improved model for download estimates from the App Store which is more accurate and expands the depth of coverage in smaller countries so you can see estimates for more apps and those estimates are more complete.

New download estimates, and download estimates for January and February of 2023, are now available across the site, API, and in Explorer.

Soon we'll be rolling out and update for Google Play.

Mar 25, 2023 - 12:56 EDT
Update - 🎉 We have rolled out a new and improved model for revenue estimates from the App Store which is more accurate and expands country coverage + depth, meaning revenue estimates are available for more apps and are more complete.

New revenue estimates, and revenue estimates for January and February of 2023, are now available across the site, API, and in Explorer.

Soon we'll be rolling out expanded coverage for download estimates on the App Store and Google Play.

Mar 17, 2023 - 12:15 EDT
Update - We are starting to resume estimates generation. Download estimates for the App Store will start updating within the next few days with Google Play and revenue to follow.

As part of this update, download estimates from December, which were not generated due to higher-than-expected variance will also be updated.

Jan 31, 2023 - 10:00 EST
Update - We're continuing our calibration process and have paused estimates generation as we're making the necessary changes under the hood to support the update.

We expect estimates generation to resume within the next few weeks.

Jan 20, 2023 - 10:00 EST
Update - We're continuing our calibration process. Download estimates for Google Play and revenue estimates for both the App Store and Google Play are still being generated. Download estimates for the App Store are still being investigated.
Jan 10, 2023 - 10:00 EST
Identified - To keep our download and revenue estimates accurate we'll begin calibrating our models for the new year within the next couple of weeks.

We expect to pause estimate generation for a few weeks towards the end of January/Early February as we make the necessary changes.

The recalibration will also impact the Mobile Download Index and Mobile Revenue Index. As such, we've paused both as of the end of December to prevent inaccuracies. Both will resume as soon as the recalibration is completed and be available starting January 1st.

P.S. - We are currently investigating higher-than-expected variance in download during the last week of December for apps on the App Store and have paused estimates generation until we can ensure estimates hit our accuracy rate.

Jan 01, 2023 - 00:00 EST
Update - Google revenue numbers from March 15th and 16th continue to look low. Numbers however, do match what Google is reporting in both their downloadable reports (which we use) and the developer dashboard.

We'll continue to monitor and see if Google releases any updates, if so those changes will be picked up on automatically.

Mar 24, 2023 - 19:16 EDT
Monitoring - Google has released revenue data, in the dashboard again, up to March 20th.

Revenue for the 15th and 16th continues to look low for developers however, reports in the dashboard and downloadable reports are reporting the same numbers.

We'll continue to monitor numbers from Google and if reports are updated for those days we'll automatically import those numbers.

Mar 22, 2023 - 10:35 EDT
Identified - After investigating member reports of low revenue, from Google, on March 15th and March 16th, we believe that Google is experiencing issues reporting revenue.

While revenue for the 15th and 16th is available in downloadable reports, which we use, the data seems to be low for many developers. Revenue seemingly returns to normal again on the 17th, from these same downloadable reports.

Revenue after March 14th is unavailable through Google's developer dashboard.

We'll continue to monitor from our end and we'll automatically import regenerated reports as soon as they are available from Google.

Mar 20, 2023 - 16:02 EDT
Update - An update on Google's ratings breakdown by country:

While we'd expect all of Google's ratings numbers to be on a country level that is not the case. The total number of ratings is still for all countries while the average and the star-breakdown are country-specific.

Why that's an issue:

This split means that there’s no way to see how many ratings are in each country, or to show the star-breakdown by country or globally reliably within our existing ratings report because it’s based on absolute counts.

Right now, the only reliable number in the ratings report is the total number of ratings.

What happens now:

We are actively working to enhance our ratings aggregation tools to handle this new way of reporting ratings. That will allow us to bring back reporting on star-breakdown as well as report on the average rating by country.

This is a change that Google didn’t describe before rolling it out which is impacting everyone in our industry at the moment.

Dec 21, 2021 - 11:24 EST
Identified - Earlier this year Google announced that in November 2021 they would be adding a country breakdown to ratings as Google ratings were always reported under one, global rating.

From what we have observed over the last couple of days, Google has begun to slowly roll out the changes for some apps. Based on these changes, some developers may see an unusual shift to their ratings starting November 18th and on.

One important note is that these changes are currently impacting the star counts, only. As it stands, the total star count remains the same across countries.

We'll continue to monitor any and all changes from Google's ratings and provide updates as they are detected.

Nov 23, 2021 - 11:33 EST

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Platform Operational
Analytics Operational
90 days ago
99.93 % uptime
ASO Operational
Explorer Operational
90 days ago
99.78 % uptime
API Operational
90 days ago
100.0 % uptime
Alerts & Email Reports Operational
Feeds Operational
Cards Operational
Appbase Generator Operational
Integrations Operational
Apple Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Usage Operational
Subscriptions Operational
Reply to Reviews Operational
Search ads Operational
Ratings Operational
Google Play Degraded Performance
Downloads Operational
Revenue Degraded Performance
Ranks Operational
Reviews Operational
Featured Operational
Subscriptions Operational
Reply to reviews Operational
Amazon Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Windows Store Operational
Sales Operational
Ranks Operational
Reviews Operational
Steam Operational
Sales Operational
Reviews Operational
Firebase Operational
AdColony Operational
AdMob Operational
Adobe Marketing Cloud Operational
AdWords Operational
Appodeal Operational
AppLovin Operational
Chartboost Operational
Dropbox Operational
Facebook Audience Operational
Flurry Operational
Usage Analytics Operational
Ads Operational
Fuse Powered Operational
Fyber Operational
Heyzap Operational
InMobi Operational
LeadBolt Operational
MdotM Operational
Millenial Media Operational
Mopub Operational
ONE By Aol Operational
Playhaven Operational
Smaato Operational
ironSource Operational
Tapjoy Operational
Unity Ads Operational
Vungle Operational
Mintegral Operational
Degraded Performance
Partial Outage
Major Outage
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 27, 2023

No incidents reported today.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

Unresolved incident: Annual Intelligence Recalibration.

Mar 24, 2023
Resolved - All continues to run as it should across impacted reports from earlier.
Mar 24, 19:14 EDT
Monitoring - Everything - Explorer, the Competitors report, and top apps lists are all back up and running normally, once again. We'll keep an eye on it for a while longer to be safe.
Mar 24, 16:34 EDT
Investigating - We're investigating errors with Explorer, the Competitors report, as well as top apps lists. We'll share more as we investigate further.
Mar 24, 16:22 EDT
Mar 23, 2023

No incidents reported.

Mar 22, 2023
Mar 21, 2023

No incidents reported.

Mar 20, 2023
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Resolved - Errors from Apple have now tapered off and we're seeing daily syncs return to normal.
Mar 17, 12:18 EDT
Monitoring - Apple errors have tapered off and syncs are running more consistently so far today. We'll continue to monitor though to ensure all remains as is.
Mar 8, 16:53 EST
Update - After monitoring throughout the weekend, we believe Apple resolved this from their end as we are able to sync successfully, without errors. We'll keep an eye on this a bit longer to ensure imports continue as is.
Mar 6, 11:51 EST
Identified - We've identified some sporadic errors on Apple's end, which may impact sales report syncs (daily, weekly, financials, etc). These do look to be rather unpredictable, so not all members will be impacted but should expect to see some sync inconsistencies.

In the meantime, we'll monitor these syncs with Apple and apply any workarounds we come across.

Mar 3, 17:35 EST
Mar 16, 2023

No incidents reported.

Mar 15, 2023
Resolved - Daily reports for March 12th + email reports should be available for all.
Mar 15, 08:55 EDT
Monitoring - Good news! Apple has generated reports for the 12th and we're now importing for all accounts. We'll send daily email reports once those are imported.
Mar 14, 15:28 EDT
Identified - Apple has not released the daily sales reports for March 12th. We're in touch with Apple looking to get this report generated for all developers.

Important notes:

You may see sales data in the App Store Connect dashboard while we wait for the raw report to be generated.

Subscription reports for the 12th are available and have imported as expected.

Sales reports for March 13th have already been released and are currently being imported. Based on this, you'll see data for the 11th and 13th but not for the 12th.

Mar 14, 09:15 EDT
Mar 14, 2023
Resolved - Syncing with DT Fairbid continues to remain stable.
Mar 14, 09:03 EDT
Monitoring - The Digital Turbine (previously know as Fairbid) integration is back up and running and as a result so are syncs.
Mar 13, 10:17 EDT
Update - The Reporting API for Digital Turbine continues to be non-responsive. We'll bring syncs back up and running as soon as we're able.
Mar 6, 23:04 EST
Identified - The FairBid by Fyber integration, now known as Digital Turbine, is paused while we look into errors returning from the Reporting API. We'll work with the Digital Turbine team to see what is possible going forward.

As more updates become available we'll share with you here.

Mar 3, 19:31 EST
Mar 13, 2023