Update - This change will take more time to address than initially expected. We’re working through a plan for a workaround and will implement it once it’s ready. We’ll continue to share updates as things move forward.
Apr 03, 2026 - 12:51 EDT
Identified - We’ve identified a recent change from Google that is impacting the collection of many Featured routes data starting April 1. We’re working on a workaround to restore the affected features as quickly as possible.
Apr 02, 2026 - 11:40 EDT

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Platform Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
ASO Operational
Explorer Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Alerts & Email Reports Operational
App Intelligence Operational
Top Apps Operational
Feeds Operational
Cards Operational
Appbase Generator Operational
Integrations Operational
Apple Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Usage Operational
Subscriptions Operational
Reply to Reviews Operational
Search ads Operational
Ratings Operational
Google Play Degraded Performance
Downloads Operational
Revenue Operational
Ranks Operational
Reviews Operational
Featured Degraded Performance
Subscriptions Operational
Reply to reviews Operational
Amazon Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Windows Store Operational
Sales Operational
Ranks Operational
Reviews Operational
Steam Operational
Sales Operational
Reviews Operational
Firebase Operational
AdColony Operational
AdMob Operational
Adobe Marketing Cloud Operational
AdWords Operational
Appodeal Operational
AppLovin Operational
Chartboost Operational
Dropbox Operational
Facebook Audience Operational
Flurry Operational
Usage Analytics Operational
Ads Operational
Fuse Powered Operational
Fyber Operational
Heyzap Operational
InMobi Operational
LeadBolt Operational
MdotM Operational
Millenial Media Operational
Mopub Operational
ONE By Aol Operational
Playhaven Operational
Smaato Operational
ironSource Operational
Tapjoy Operational
Unity Ads Operational
Vungle Operational
Mintegral Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 15, 2026

No incidents reported today.

May 14, 2026
Resolved - This incident has been resolved.
May 14, 17:10 EDT
Update - Downloads for May 7th have been automatically imported for all. If you are still missing downloads for the day, reach out to the support team for a closer look.
May 14, 10:05 EDT
Update - Google has now released downloads for May 7th in the Google Play Developer Console.

The missing data is now being picked up automatically through our usual daily syncs and will continue importing normally.

May 12, 11:34 EDT
Monitoring - Google downloads for May 7th are currently missing in the Google Play Developer Console, even though downloads from May 8th and later are already available.

We’ve reached out to Google about the missing data and are waiting to hear back with more information about the delay.

As soon as the data is released on Google’s end, we’ll automatically pull it into Appfigures and share another update here.

May 11, 18:11 EDT
May 13, 2026

No incidents reported.

May 12, 2026
May 11, 2026
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Resolved - Google has resolved the issue impacting downloads in the Google Play Developer Console. Now that downloads for the 3rd are generating properly on Google’s end, we’ve automatically imported the missing data.

If anything still looks off on your end, reach out to the support team for a closer look.

May 7, 11:15 EDT
Identified - Google downloads for May 3rd are currently missing in the Google Play Developer Console, even though downloads for May 4th have already been released.

We’ve reached out to Google about the missing data and are waiting to hear back with more information about the delay.

As soon as the data is released on Google’s end, we’ll automatically pull it into Appfigures. We’ll share another update here once we hear back from Google.

May 6, 18:41 EDT
May 6, 2026
Resolved - Apple’s ratings reporting system has shown significant improvement over the last several weeks, and reporting is now much more stable overall.

There were a small number of isolated days over the past ~30 days where ratings did not update or were lower than expected on Apple’s end, but at this point, we believe Apple has worked out the kinks.

We’ll keep an eye on things, but hopefully this is the last update we’ll need here.

May 6, 18:36 EDT
Update - Between the 23rd and today, Apple App Store ratings have been updating daily on Apple’s end, and new rating counts are reflecting expected day-by-day changes.

We will continue to monitor closely for any new delays or irregularities and will post an update here if anything changes.

Mar 2, 17:48 EST
Monitoring - We’re monitoring an issue affecting Apple App Store ratings data in recent weeks. On some days, new rating counts do not update (sometimes for multiple days in a row). When Apple resumes publishing updates, the totals we receive may reflect two or three days combined, depending on how long the freeze lasted.

Our systems are operating normally; this appears to be a delay/freezing from Apple's end.

How this will look:

1. Daily new rating counts may appear missing on certain days
2. When updates resume, rating totals may “catch up” and look larger than usual

We’re continuing to monitor and will share updates here.

Feb 25, 18:32 EST
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.