Update - We can confirm Google downloads, for May and June, are reporting accurately again after we introduced our workaround earlier in the week.

The workaround: downloads are being calculated from Google's reports without re-downloads.

We're still waiting for Google to resolve this on their end. In the meantime, we'll continue to calculate downloads for reporting.

There is nothing anyone needs to do; we're handling this all automatically on our end.

Jun 12, 2025 - 17:51 EDT
Update - The latest on inflated downloads from Google:

After exploring the data we believe the inflated numbers are based on Google adding re-downloads into the first-time downloads count.

The good news is we have a temporary workaround where we will calculate downloads from reports, without re-downloads, that's rolling out to all members now.

Google has also confirmed they're still investigating the discrepancy based on the information we've shared. Hopefully, they'll have a positive update to share with us soon.

Jun 10, 2025 - 23:29 EDT
Update - We're waiting for Google to understand the full extent of the changes to downloads in May and now June as well. Reports still need to be corrected before we can re-import for the two months.

As soon as more information becomes available, we'll share those updates.

Jun 09, 2025 - 10:13 EDT
Update - We're still waiting on Google to regenerate corrected reports for May. We shared additional information in hopes that this will be resolved soon!
Jun 05, 2025 - 16:19 EDT
Update - The monthly May report is still incorrect as we wait for Google to understand the extent of the problem and correct the reports. We're doing our best to help Google regenerate reports as quickly as possible.

As soon as reports are fixed, we'll re-import for everyone.

Jun 03, 2025 - 11:10 EDT
Update - Google still needs to regenerate monthly reports for May with corrected data. Once reports are fixed, we'll automatically import the monthly reports.
Jun 02, 2025 - 09:54 EDT
Update - Google continues to look into the inflated reports for May.
May 29, 2025 - 18:22 EDT
Update - We're still waiting on Google to correct reports for May. We'll import corrected data as soon as reports are regenerated by Google.
May 28, 2025 - 18:30 EDT
Update - Update: only downloads are inflated. Updates and Uninstalls for the month align with the Google developer dashboard.
May 27, 2025 - 13:26 EDT
Identified - We've identified an issue with Google’s downloadable report for May, which is over-reporting app downloads, updates, etc., impacting most developers.

The inflated numbers only impact reports for free apps; reports for paid apps, including revenue, are reported as usual. Google's developer dashboard is reporting without the inflated numbers, only the exportable report is impacted.

Google has been made aware of the discrepancy, and once May reports are regenerated, we'll re-import the corrected numbers report for everyone.

May 27, 2025 - 12:05 EDT

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Platform Operational
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90 days ago
100.0 % uptime
Today
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Operational
Degraded Performance
Partial Outage
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Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 17, 2025

No incidents reported today.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

Unresolved incident: Inflated Google Downloads in May.

Jun 11, 2025
Resolved - Errors have subsided, and all ASO reports are back up and running as usual.
Jun 11, 02:01 EDT
Investigating - We're investigating errors in ASO reports, including Inspector, Keyword Performance, and Related Keywords.
Jun 11, 01:54 EDT
Jun 10, 2025
Resolved - As expected, the site and API remain stable.
Jun 10, 11:14 EDT
Monitoring - Errors are clearing up, and the site and API are back up and running. We'll continue to monitor this for a bit longer.
Jun 10, 09:25 EDT
Investigating - We're investigating a network disturbance preventing some members from connecting to the Appfigures site and API.
Jun 10, 09:13 EDT
Jun 9, 2025
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Jun 4, 2025

No incidents reported.

Jun 3, 2025