Identified - Amazon reviews are still struggling to import even with our newest fix. We'll need to spend additional, dedicated time to stabilize importing reviews from the store.
As more information becomes available on another workaround we'll share that here.
Sep 30, 2024 - 11:08 EDT
Monitoring - Amazon reviews are actively importing once again. We'll continue to keep an eye on this fix for a bit longer to make sure this process remains stable.
Sep 26, 2024 - 10:37 EDT
Update - We have a new workaround ready to go and are running some additional tests before releasing the fix goes live.
Sep 24, 2024 - 18:22 EDT
Identified - We're still struggling to import Amazon reviews after the fix from last week. We'll spend more time looking for another fix to bring in up to date reviews.
Sep 23, 2024 - 11:06 EDT
Monitoring - We've rolled out a fix to begin importing Amazon reviews again and are monitoring from our end.
Sep 20, 2024 - 11:37 EDT
Identified - We've identified the root cause of the delay and are working on a resolution. More news to come as we get closer to a fix.
Sep 19, 2024 - 14:56 EDT
Investigating - We're investigating delays importing reviews from Amazon, starting on September 18th.
Sep 19, 2024 - 10:06 EDT