Update - 🎉 We have rolled out a new, improved, and larger model for download estimates from Google Play which is more accurate, expands the depth of coverage in 51 countries, and expands coverage to two new countries, so you can see estimates for more apps and those estimates are more complete!

The new download estimates, and download estimates for Q1 2023, are now available across the site, API, and in Explorer.

Soon we'll be rolling out an update for Google Play revenue estimates.

Apr 12, 2023 - 11:21 EDT
Update - 🎉 We have rolled out a new and improved model for download estimates from the App Store which is more accurate and expands the depth of coverage in smaller countries so you can see estimates for more apps and those estimates are more complete.

New download estimates, and download estimates for January and February of 2023, are now available across the site, API, and in Explorer.

Soon we'll be rolling out and update for Google Play.

Mar 25, 2023 - 12:56 EDT
Update - 🎉 We have rolled out a new and improved model for revenue estimates from the App Store which is more accurate and expands country coverage + depth, meaning revenue estimates are available for more apps and are more complete.

New revenue estimates, and revenue estimates for January and February of 2023, are now available across the site, API, and in Explorer.

Soon we'll be rolling out expanded coverage for download estimates on the App Store and Google Play.

Mar 17, 2023 - 12:15 EDT
Update - We are starting to resume estimates generation. Download estimates for the App Store will start updating within the next few days with Google Play and revenue to follow.

As part of this update, download estimates from December, which were not generated due to higher-than-expected variance will also be updated.

Jan 31, 2023 - 10:00 EST
Update - We're continuing our calibration process and have paused estimates generation as we're making the necessary changes under the hood to support the update.

We expect estimates generation to resume within the next few weeks.

Jan 20, 2023 - 10:00 EST
Update - We're continuing our calibration process. Download estimates for Google Play and revenue estimates for both the App Store and Google Play are still being generated. Download estimates for the App Store are still being investigated.
Jan 10, 2023 - 10:00 EST
Identified - To keep our download and revenue estimates accurate we'll begin calibrating our models for the new year within the next couple of weeks.

We expect to pause estimate generation for a few weeks towards the end of January/Early February as we make the necessary changes.

The recalibration will also impact the Mobile Download Index and Mobile Revenue Index. As such, we've paused both as of the end of December to prevent inaccuracies. Both will resume as soon as the recalibration is completed and be available starting January 1st.

P.S. - We are currently investigating higher-than-expected variance in download during the last week of December for apps on the App Store and have paused estimates generation until we can ensure estimates hit our accuracy rate.

Jan 01, 2023 - 00:00 EST
Update - An update on Google's ratings breakdown by country:

While we'd expect all of Google's ratings numbers to be on a country level that is not the case. The total number of ratings is still for all countries while the average and the star-breakdown are country-specific.

Why that's an issue:

This split means that there’s no way to see how many ratings are in each country, or to show the star-breakdown by country or globally reliably within our existing ratings report because it’s based on absolute counts.

Right now, the only reliable number in the ratings report is the total number of ratings.

What happens now:

We are actively working to enhance our ratings aggregation tools to handle this new way of reporting ratings. That will allow us to bring back reporting on star-breakdown as well as report on the average rating by country.

This is a change that Google didn’t describe before rolling it out which is impacting everyone in our industry at the moment.

Dec 21, 2021 - 11:24 EST
Identified - Earlier this year Google announced that in November 2021 they would be adding a country breakdown to ratings as Google ratings were always reported under one, global rating.

From what we have observed over the last couple of days, Google has begun to slowly roll out the changes for some apps. Based on these changes, some developers may see an unusual shift to their ratings starting November 18th and on.

One important note is that these changes are currently impacting the star counts, only. As it stands, the total star count remains the same across countries.

We'll continue to monitor any and all changes from Google's ratings and provide updates as they are detected.

Nov 23, 2021 - 11:33 EST

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Platform Operational
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Jun 4, 2023

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May 31, 2023
Resolved - Top Apps and Explorer continue to run without errors, as expected.
May 31, 17:36 EDT
Monitoring - Explorer and Top Apps are both back up and running. To be safe, we'll monitor for a while longer.
May 31, 15:43 EDT
Identified - We've identified the root cause and are working to bring back both Explorer and Top Apps.
May 31, 15:39 EDT
Investigating - We're investigating errors throughout Explorer and the Top Apps report. As we learn more we'll share updates here.
May 31, 15:23 EDT
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