Identified - Amazon reviews are still struggling to import even with our newest fix. We'll need to spend additional, dedicated time to stabilize importing reviews from the store.

As more information becomes available on another workaround we'll share that here.

Sep 30, 2024 - 11:08 EDT
Monitoring - Amazon reviews are actively importing once again. We'll continue to keep an eye on this fix for a bit longer to make sure this process remains stable.
Sep 26, 2024 - 10:37 EDT
Update - We have a new workaround ready to go and are running some additional tests before releasing the fix goes live.
Sep 24, 2024 - 18:22 EDT
Identified - We're still struggling to import Amazon reviews after the fix from last week. We'll spend more time looking for another fix to bring in up to date reviews.
Sep 23, 2024 - 11:06 EDT
Monitoring - We've rolled out a fix to begin importing Amazon reviews again and are monitoring from our end.
Sep 20, 2024 - 11:37 EDT
Identified - We've identified the root cause of the delay and are working on a resolution. More news to come as we get closer to a fix.
Sep 19, 2024 - 14:56 EDT
Investigating - We're investigating delays importing reviews from Amazon, starting on September 18th.
Sep 19, 2024 - 10:06 EDT

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Platform Operational
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90 days ago
100.0 % uptime
Today
ASO Operational
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90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.79 % uptime
Today
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 4, 2024

No incidents reported today.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

Unresolved incident: Amazon Review Delays.

Sep 29, 2024

No incidents reported.

Sep 28, 2024
Resolved - All Google Play accounts are now synced and the syncs for 9/28 have started successfully. We're closing this incident but don't hesitate to contact support if you have any questions or other issues.
Sep 28, 00:22 EDT
Update - Most Google Play accounts are up to date now. We're still monitoring this as the daily sync process finishes up.
Sep 27, 15:27 EDT
Monitoring - We've rolled out a fix and are running the daily sync for Google Play currently. We'll keep monitoring and will update this incident when all accounts are updated.
Sep 27, 10:31 EDT
Identified - We've identified changes on Google's end impacting sales imports. We're investigating workarounds to these changes.
Sep 27, 09:01 EDT
Investigating - We're investigating errors when syncing with some Google Play accounts. As soon as we have more on the root cause we'll share another update.
Sep 27, 08:30 EDT
Sep 27, 2024
Sep 26, 2024
Sep 25, 2024

No incidents reported.

Sep 24, 2024
Sep 23, 2024
Completed - The scheduled maintenance has been completed.
Sep 23, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 12:00 EDT
Scheduled - We will be performing some network maintenance at this time. We don't expect any service impact, but there may be some brief periods of connection issues or increased latency during the window.
Sep 23, 11:02 EDT
Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024