Changes to Unity's API
Identified - Earlier this month, Unity deprecated its existing ad spend API and rolled out a completely new API. With this change, the integration team will look to add support for the new API. In the meantime, we will only import ad revenue for Unity, not ad spend.

We'll let everyone know as we open up support for the new ad spend API.
Jun 20, 2025 - 14:53 EDT

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
ASO Operational
Explorer Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Alerts & Email Reports Operational
App Intelligence Operational
Top Apps Operational
Feeds Operational
Cards Operational
Appbase Generator Operational
Integrations Operational
Apple Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Usage Operational
Subscriptions Operational
Reply to Reviews Operational
Search ads Operational
Ratings Operational
Google Play Operational
Downloads Operational
Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Subscriptions Operational
Reply to reviews Operational
Amazon Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Windows Store Operational
Sales Operational
Ranks Operational
Reviews Operational
Steam Operational
Sales Operational
Reviews Operational
Firebase Operational
AdColony Operational
AdMob Operational
Adobe Marketing Cloud Operational
AdWords Operational
Appodeal Operational
AppLovin Operational
Chartboost Operational
Dropbox Operational
Facebook Audience Operational
Flurry Operational
Usage Analytics Operational
Ads Operational
Fuse Powered Operational
Fyber Operational
Heyzap Operational
InMobi Operational
LeadBolt Operational
MdotM Operational
Millenial Media Operational
Mopub Operational
ONE By Aol Operational
Playhaven Operational
Smaato Operational
ironSource Operational
Tapjoy Operational
Unity Ads Degraded Performance
Vungle Operational
Mintegral Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 12, 2025

No incidents reported today.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Difficulties syncing some Windows accounts
Resolved - All Windows syncs are running successfully again.
Jul 9, 08:43 EDT
Monitoring - A fix has been rolled out, and we're kicking off a sync to bring in up-to-date data for any impacted accounts. We'll monitor the fix while imports are running.
Jul 8, 18:45 EDT
Identified - We've identified a minor change from Microsoft that affects a small subset of Windows syncs and the potential linking of new accounts. A fix is in the works, and we'll have that out as soon as possible.
Jul 8, 12:31 EDT
Jul 8, 2025
Jul 7, 2025
Inflated Google Downloads in May
Resolved - Google has now confirmed this unannounced change is the new behavior, effective May 1st, 2025. The Google dashboard separates first-time downloads and re-downloads, and the second source will combine the two metrics.

What this means: To keep data consistent across reports, the temporary fix is now permanent. Appfigures will continue to report only first-time downloads, excluding re-downloads.

There is nothing that you need to do; all of this is handled automatically and will continue going forward.
Jul 7, 12:40 EDT
Update - We can confirm Google downloads, for May and June, are reporting accurately again after we introduced our workaround earlier in the week.

The workaround: downloads are being calculated from Google's reports without re-downloads.

We're still waiting for Google to resolve this on their end. In the meantime, we'll continue to calculate downloads for reporting.

There is nothing anyone needs to do; we're handling this all automatically on our end.
Jun 12, 17:51 EDT
Update - The latest on inflated downloads from Google:

After exploring the data we believe the inflated numbers are based on Google adding re-downloads into the first-time downloads count.

The good news is we have a temporary workaround where we will calculate downloads from reports, without re-downloads, that's rolling out to all members now.

Google has also confirmed they're still investigating the discrepancy based on the information we've shared. Hopefully, they'll have a positive update to share with us soon.
Jun 10, 23:29 EDT
Update - We're waiting for Google to understand the full extent of the changes to downloads in May and now June as well. Reports still need to be corrected before we can re-import for the two months.

As soon as more information becomes available, we'll share those updates.
Jun 9, 10:13 EDT
Update - We're still waiting on Google to regenerate corrected reports for May. We shared additional information in hopes that this will be resolved soon!
Jun 5, 16:19 EDT
Update - The monthly May report is still incorrect as we wait for Google to understand the extent of the problem and correct the reports. We're doing our best to help Google regenerate reports as quickly as possible.

As soon as reports are fixed, we'll re-import for everyone.
Jun 3, 11:10 EDT
Update - Google still needs to regenerate monthly reports for May with corrected data. Once reports are fixed, we'll automatically import the monthly reports.
Jun 2, 09:54 EDT
Update - Google continues to look into the inflated reports for May.
May 29, 18:22 EDT
Update - We're still waiting on Google to correct reports for May. We'll import corrected data as soon as reports are regenerated by Google.
May 28, 18:30 EDT
Update - Update: only downloads are inflated. Updates and Uninstalls for the month align with the Google developer dashboard.
May 27, 13:26 EDT
Identified - We've identified an issue with Google’s downloadable report for May, which is over-reporting app downloads, updates, etc., impacting most developers.

The inflated numbers only impact reports for free apps; reports for paid apps, including revenue, are reported as usual. Google's developer dashboard is reporting without the inflated numbers, only the exportable report is impacted.

Google has been made aware of the discrepancy, and once May reports are regenerated, we'll re-import the corrected numbers report for everyone.
May 27, 12:05 EDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage