Update - Apple has not yet generated missing Subscriptionevents reports for those who are missing them for October 3rd.
Oct 23, 2023 - 16:54 EDT
Oct 23, 2023 - 16:54 EDT
Update - We're still looking for Apple to generate the Subscriptions_Events for October 3rd for those small group of developers who are impacted.
Oct 13, 2023 - 15:59 EDT
Oct 13, 2023 - 15:59 EDT
Identified - Apple has not released Subscriptionevents reports, for October 3rd, for a handful of developer accounts. The missing report will mean that Activations, Cancellations, etc. will report zeros for the day. Metrics like Paying Subscriptions however, will be available for the 3rd as those are available within Subscriptions reports (not Subscriptionsevents reports).
We'll be working with Apple to get these reports generated for those who are missing them and will automatically import reports once they are released.
Oct 11, 2023 - 12:21 EDT
We'll be working with Apple to get these reports generated for those who are missing them and will automatically import reports once they are released.
Oct 11, 2023 - 12:21 EDT
Update - We're still looking to move over to the new Tapjoy API, as we have more news on timing we'll share that with you here.
Aug 02, 2023 - 09:22 EDT
Aug 02, 2023 - 09:22 EDT
Identified - Earlier this month Tapjoy quietly deprecated their existing API and rolled out a completely new API. With this change the integration team will be looking to add support for the new API. In the meantime, we will not import Tapyjoy data.
As we open up support for the new API we'll let everyone know.
Jul 12, 2023 - 14:42 EDT
As we open up support for the new API we'll let everyone know.
Jul 12, 2023 - 14:42 EDT
Update - An update on Google's ratings breakdown by country:
While we'd expect all of Google's ratings numbers to be on a country level that is not the case. The total number of ratings is still for all countries while the average and the star-breakdown are country-specific.
Why that's an issue:
This split means that there’s no way to see how many ratings are in each country, or to show the star-breakdown by country or globally reliably within our existing ratings report because it’s based on absolute counts.
Right now, the only reliable number in the ratings report is the total number of ratings.
What happens now:
We are actively working to enhance our ratings aggregation tools to handle this new way of reporting ratings. That will allow us to bring back reporting on star-breakdown as well as report on the average rating by country.
This is a change that Google didn’t describe before rolling it out which is impacting everyone in our industry at the moment.
Dec 21, 2021 - 11:24 EST
While we'd expect all of Google's ratings numbers to be on a country level that is not the case. The total number of ratings is still for all countries while the average and the star-breakdown are country-specific.
Why that's an issue:
This split means that there’s no way to see how many ratings are in each country, or to show the star-breakdown by country or globally reliably within our existing ratings report because it’s based on absolute counts.
Right now, the only reliable number in the ratings report is the total number of ratings.
What happens now:
We are actively working to enhance our ratings aggregation tools to handle this new way of reporting ratings. That will allow us to bring back reporting on star-breakdown as well as report on the average rating by country.
This is a change that Google didn’t describe before rolling it out which is impacting everyone in our industry at the moment.
Dec 21, 2021 - 11:24 EST
Identified - Earlier this year Google announced that in November 2021 they would be adding a country breakdown to ratings as Google ratings were always reported under one, global rating.
From what we have observed over the last couple of days, Google has begun to slowly roll out the changes for some apps. Based on these changes, some developers may see an unusual shift to their ratings starting November 18th and on.
One important note is that these changes are currently impacting the star counts, only. As it stands, the total star count remains the same across countries.
We'll continue to monitor any and all changes from Google's ratings and provide updates as they are detected.
Nov 23, 2021 - 11:33 EST
From what we have observed over the last couple of days, Google has begun to slowly roll out the changes for some apps. Based on these changes, some developers may see an unusual shift to their ratings starting November 18th and on.
One important note is that these changes are currently impacting the star counts, only. As it stands, the total star count remains the same across countries.
We'll continue to monitor any and all changes from Google's ratings and provide updates as they are detected.
Nov 23, 2021 - 11:33 EST
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Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.
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