Amazon Syncing Issues
Investigating - We are investigating an issue causing missing Amazon App Store data.
Apr 23, 08:17 EDT

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
Explorer Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Alerts & Email Reports Operational
Feeds Operational
Cards Operational
Integrations Operational
Apple Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Usage Operational
Subscriptions Operational
Reply to Reviews Operational
Search ads Operational
Google Play Operational
Downloads Operational
Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Subscriptions Operational
Reply to reviews Operational
Amazon Partial Outage
Downloads & Revenue Partial Outage
Ranks Operational
Reviews Operational
Windows Store Operational
Sales Operational
Ranks Operational
Reviews Operational
Steam Operational
Sales Operational
Reviews Operational
Google Analytics Operational
AdBuddiz Operational
AdColony Operational
AdMob Operational
Adobe Marketing Cloud Operational
AdWords Operational
Appodeal Operational
AppLovin Operational
Chartboost Operational
Dropbox Operational
Facebook Audience Operational
Flurry Operational
Usage Analytics Operational
Ads Operational
Fuse Powered Operational
Fyber Operational
Heyzap Operational
InMobi Operational
LeadBolt Operational
MdotM Operational
Millenial Media Operational
MobFox Operational
Mopub Operational
ONE By Aol Operational
Playhaven Operational
RevMob Major Outage
Smaato Operational
ironSource Operational
Tapjoy Operational
Unity Ads Operational
Vungle Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Apr 23, 2019
Issues replying to reviews for iOS apps
Resolved - Replying to reviews is back up and running as Apple has resolved the issue with their reviews page. You can now reply to reviews once again through the site + app + API.
Apr 23, 12:43 EDT
Update - App Store Connect is still experiencing issue so replying is still not possible. We've followed up with Apple and will post an update as soon as we have something to share.
Apr 22, 12:55 EDT
Update - We've completed cleaning up deleted reviews.

App Store Connect however is still experiencing issue...
Apr 19, 12:45 EDT
Identified - App Store Connect is currently experiencing issue with reviews making replying to reviews fail. We've reached out to Apple and will update this incident as soon as we have additional information.

FYI - Some reviews we marked as "deleted" even though they're not because of this issue. We resolved this issue and are cleaning all of those up right now.
Apr 19, 12:05 EDT
Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019
Inconsistencies with 2FA for App Store Connect
Resolved - We've continued to monitor our workaround for Apple's 2 Factor Authentication issues and we are confident our fix is working successfully.
Apr 19, 10:47 EDT
Monitoring - We've pushed out a short term fix to help workaround Apple's current 2FA issues. Updating the App Store Connect account to go through verification one more time will having you up and running once again.

If you haven't already, you can go to Account Settings > Linked Accounts > edit > re-enter credentials and follow the 2FA flow. After that you should be all set.
Apr 15, 13:42 EDT
Identified - Over the last few days, Apple has been having issues with 2FA for a number of App Store Connect accounts. In turn, we're then having trouble with 2FA syncs failing for some members. Based on the 2FA issues, some accounts may be having difficulties with App Store Connect accounts remaining linked with Appfigures.

We're working now to push out a workaround for a short term fix until Apple resolves these issues completely.
Apr 12, 09:59 EDT
Stalled/Failing Logins To Appfigures
Resolved - We were experiencing higher login error rates for a 5 minute period. This manifested itself generally as stalled/failed requests and a login page that seems to refresh after submit without actually logging in.

The root cause of the issue has been resolved and we are continuing to monitor the affected services.
Apr 19, 07:39 EDT
Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 11, 2019
Missing Google Play report for 3/31
Resolved - Google has now released reports up to and including 4/8. As this is Google's typical daily delay of a couple days, we're resolving this one.
Apr 11, 11:03 EDT
Update - Reports for 3/31 have been released by Google and are available for importing. Data should already be filled in for the day, if not reach out directly and we can get that updated.

A quick note: Google's reports after 4/4 are still delayed for recent days so we'll keep an eye on these as well.
Apr 8, 10:43 EDT
Monitoring - Google's reports covering free apps are still delayed for 3/31. Reports after 4/1 are delayed at this time as well.

We'll begin to import data for missing days as it becomes available within Google's raw reports.
Apr 5, 09:53 EDT
Identified - Google's raw report, with free app data, is unavailable for March 31st. Raw reports for surrounding dates of 3/30 and 4/1 however, have been generated. Once reports for the day are released we'll be able to import data for everyone.
Apr 3, 13:25 EDT
Search Ads duplication
Resolved - Our Search Ads fix is in place and we've successfully re-imported spend data for any affected account.
Apr 11, 10:12 EDT
Monitoring - A fix for Search Ads inflation has been pushed and we're working to re-sync spend reports for impacted days.
Apr 10, 10:06 EDT
Identified - Over the past week Apple has released updates to Search Ads causing ad spend numbers, on our end, to be inflated after 3/28 for some accounts. Our integration team is currently working to push out a fix for those days. As soon as that's live, we'll re-import data for the time period.
Apr 9, 09:54 EDT
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