Update - This change will take more time to address than initially expected. We’re working through a plan for a workaround and will implement it once it’s ready. We’ll continue to share updates as things move forward.
Apr 03, 2026 - 12:51 EDT
Identified - We’ve identified a recent change from Google that is impacting the collection of many Featured routes data starting April 1. We’re working on a workaround to restore the affected features as quickly as possible.
Apr 02, 2026 - 11:40 EDT
Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.
Platform
Operational
Analytics
Operational
90 days ago
100.0
% uptime
Today
ASO
Operational
Explorer
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Alerts & Email Reports
Operational
App Intelligence
Operational
Top Apps
Operational
Feeds
Operational
Cards
Operational
Appbase Generator
Operational
Integrations
Operational
Apple
Operational
Downloads & Revenue
Operational
Ranks
Operational
Reviews
Operational
Featured
Operational
Usage
Operational
Subscriptions
Operational
Reply to Reviews
Operational
Search ads
Operational
Ratings
Operational
Google Play
Degraded Performance
Downloads
Operational
Revenue
Operational
Ranks
Operational
Reviews
Operational
Featured
Degraded Performance
Subscriptions
Operational
Reply to reviews
Operational
Amazon
Operational
Downloads & Revenue
Operational
Ranks
Operational
Reviews
Operational
Windows Store
Operational
Sales
Operational
Ranks
Operational
Reviews
Operational
Steam
Operational
Sales
Operational
Reviews
Operational
Firebase
Operational
AdColony
Operational
AdMob
Operational
Adobe Marketing Cloud
Operational
AdWords
Operational
Appodeal
Operational
AppLovin
Operational
Chartboost
Operational
Dropbox
Operational
Facebook Audience
Operational
Flurry
Operational
Usage Analytics
Operational
Ads
Operational
Fuse Powered
Operational
Fyber
Operational
Heyzap
Operational
InMobi
Operational
LeadBolt
Operational
MdotM
Operational
Millenial Media
Operational
Mopub
Operational
ONE By Aol
Operational
Playhaven
Operational
Smaato
Operational
ironSource
Operational
Tapjoy
Operational
Unity Ads
Operational
Vungle
Operational
Mintegral
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
May 14, 17:10 EDT
Update -
Downloads for May 7th have been automatically imported for all. If you are still missing downloads for the day, reach out to the support team for a closer look.
May 14, 10:05 EDT
Update -
Google has now released downloads for May 7th in the Google Play Developer Console.
The missing data is now being picked up automatically through our usual daily syncs and will continue importing normally.
May 12, 11:34 EDT
Monitoring -
Google downloads for May 7th are currently missing in the Google Play Developer Console, even though downloads from May 8th and later are already available.
We’ve reached out to Google about the missing data and are waiting to hear back with more information about the delay.
As soon as the data is released on Google’s end, we’ll automatically pull it into Appfigures and share another update here.
May 11, 18:11 EDT
Resolved -
Google has resolved the issue impacting downloads in the Google Play Developer Console. Now that downloads for the 3rd are generating properly on Google’s end, we’ve automatically imported the missing data.
If anything still looks off on your end, reach out to the support team for a closer look.
May 7, 11:15 EDT
Identified -
Google downloads for May 3rd are currently missing in the Google Play Developer Console, even though downloads for May 4th have already been released.
We’ve reached out to Google about the missing data and are waiting to hear back with more information about the delay.
As soon as the data is released on Google’s end, we’ll automatically pull it into Appfigures. We’ll share another update here once we hear back from Google.
May 6, 18:41 EDT
Resolved -
Apple’s ratings reporting system has shown significant improvement over the last several weeks, and reporting is now much more stable overall.
There were a small number of isolated days over the past ~30 days where ratings did not update or were lower than expected on Apple’s end, but at this point, we believe Apple has worked out the kinks.
We’ll keep an eye on things, but hopefully this is the last update we’ll need here.
May 6, 18:36 EDT
Update -
Between the 23rd and today, Apple App Store ratings have been updating daily on Apple’s end, and new rating counts are reflecting expected day-by-day changes.
We will continue to monitor closely for any new delays or irregularities and will post an update here if anything changes.
Mar 2, 17:48 EST
Monitoring -
We’re monitoring an issue affecting Apple App Store ratings data in recent weeks. On some days, new rating counts do not update (sometimes for multiple days in a row). When Apple resumes publishing updates, the totals we receive may reflect two or three days combined, depending on how long the freeze lasted.
Our systems are operating normally; this appears to be a delay/freezing from Apple's end.
How this will look:
1. Daily new rating counts may appear missing on certain days 2. When updates resume, rating totals may “catch up” and look larger than usual
We’re continuing to monitor and will share updates here.
Feb 25, 18:32 EST