Monitoring - Google has regenerated subscription reports for April and we're in the process of re-importing these reports for all accounts. We will give the heads up once the re-import has completed.

May subscription syncs have resumed as well now that those reports are available from Google - those are importing automatically.
May 16, 13:57 EDT
Update - Google Play released 'active subscription' numbers for May 1st however, 'new subscriptions' and 'cancelled subscriptions' are still delayed for the day/month.

We'll import 'active subscriptions' for May and pull in remaining metrics as they become available.
May 13, 09:46 EDT
Update - Updated reports for the period are still unavailable while Google works to resolve their earlier issue.
May 9, 17:15 EDT
Identified - Google's subscription reports for all of April have been released with incorrect information - confirmed by Google's support team. Google is working to release reports with updated, corrected information for the month.

The current delay with subscription reports for May is a direct impact of the inaccurate reports for April.

As soon as those reports become available, we'll re-import the report for all accounts.
May 7, 15:41 EDT
Identified - We've completed an investigation into Google's subscription reports and can confirm that Google is re-releasing raw reports with updated numbers between May of 2018 and December of 2018.

With these reports getting corrected data for 'active', 'new', and 'cancelled' metrics, we'll be working to re-import all of Google's subscription reports dating to 5/25/18 once the updated reports are completely rolled out.
May 7, 15:13 EDT

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Platform Operational
Analytics Operational
90 days ago
100.0 % uptime
Explorer Operational
90 days ago
100.0 % uptime
API Operational
90 days ago
100.0 % uptime
Alerts & Email Reports Operational
Feeds Operational
Cards Operational
Appbase Generator Operational
Integrations Operational
Apple Partial Outage
Downloads & Revenue Operational
Ranks Partial Outage
Reviews Operational
Featured Operational
Usage Operational
Subscriptions Operational
Reply to Reviews Operational
Search ads Operational
Google Play Operational
Downloads Operational
Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Subscriptions Operational
Reply to reviews Operational
Amazon Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Windows Store Operational
Sales Operational
Ranks Operational
Reviews Operational
Steam Operational
Sales Operational
Reviews Operational
Google Analytics Operational
AdBuddiz Operational
AdColony Operational
AdMob Operational
Adobe Marketing Cloud Operational
AdWords Operational
Appodeal Operational
AppLovin Operational
Chartboost Operational
Dropbox Operational
Facebook Audience Operational
Flurry Operational
Usage Analytics Operational
Ads Operational
Fuse Powered Operational
Fyber Operational
Heyzap Operational
InMobi Operational
LeadBolt Operational
MdotM Operational
Millenial Media Operational
MobFox Operational
Mopub Operational
ONE By Aol Operational
Playhaven Operational
RevMob Major Outage
Smaato Operational
ironSource Operational
Tapjoy Operational
Unity Ads Operational
Vungle Operational
Degraded Performance
Partial Outage
Major Outage
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 19, 2019

No incidents reported today.

May 18, 2019

No incidents reported.

May 17, 2019
Resolved - The root cause has been identified and resolved. Ranks for a majority of the day were unaffected.
May 17, 21:38 EDT
Investigating - We are investigating an issue with Apple Ranks. Data from 2019-05-16 22:00:00 EST to 2019-05-17 09:00:00 EST might be partial or missing.
May 17, 09:16 EDT
May 15, 2019

No incidents reported.

May 14, 2019
Resolved - All syncs are running as expected.
May 14, 15:43 EDT
Monitoring - We've pushed out a fix to get these syncs running successfully. All looks good though we'll continue to monitor for a bit longer to be on the safe side.
May 14, 10:42 EDT
Identified - We're working to resolve of an issue impacting manual syncs for a handful of App Store Connect accounts as well as syncs for newly linked App Store Connect accounts. We'll have a fix rolled out shortly!
May 14, 09:48 EDT
May 13, 2019
Resolved - This incident has been resolved.
May 13, 08:56 EDT
Monitoring - We identified the issue, which is a result in a change made to App Store Connect, and rolled out an update that restores syncing.

Reports are being imported for all accounts. Your email report should arrive shortly.
May 12, 18:14 EDT
Investigating - We’re investigating syncing issues with App Store Connect that are causing delays in data importing for some members.
May 12, 13:05 EDT
May 11, 2019

No incidents reported.

May 10, 2019
Resolved - Good news! Apple's reports for both the 8th and the 9th have been released and are available to import for all accounts.
May 10, 17:03 EDT
Monitoring - Apple's daily report for 5/8 was delayed. These reports were released earlier today (5/10) - a day late. We're now working to import these reports for available accounts.

Reports for the 9th, have not yet been released so we're still waiting on those to become available.
May 10, 09:50 EDT
May 8, 2019

No incidents reported.

May 6, 2019

No incidents reported.

May 5, 2019

No incidents reported.