Update - Apple has not yet generated missing Subscriptionevents reports for those who are missing them for October 3rd.
Oct 23, 2023 - 16:54 EDT
Update - We're still looking for Apple to generate the Subscriptions_Events for October 3rd for those small group of developers who are impacted.
Oct 13, 2023 - 15:59 EDT
Identified - Apple has not released Subscriptionevents reports, for October 3rd, for a handful of developer accounts. The missing report will mean that Activations, Cancellations, etc. will report zeros for the day. Metrics like Paying Subscriptions however, will be available for the 3rd as those are available within Subscriptions reports (not Subscriptionsevents reports).
We'll be working with Apple to get these reports generated for those who are missing them and will automatically import reports once they are released.
Oct 11, 2023 - 12:21 EDT
Update - We're still looking to move over to the new Tapjoy API, as we have more news on timing we'll share that with you here.
Aug 02, 2023 - 09:22 EDT
Identified - Earlier this month Tapjoy quietly deprecated their existing API and rolled out a completely new API. With this change the integration team will be looking to add support for the new API. In the meantime, we will not import Tapyjoy data.
As we open up support for the new API we'll let everyone know.
Jul 12, 2023 - 14:42 EDT
Update - An update on Google's ratings breakdown by country:
While we'd expect all of Google's ratings numbers to be on a country level that is not the case. The total number of ratings is still for all countries while the average and the star-breakdown are country-specific.
Why that's an issue:
This split means that there’s no way to see how many ratings are in each country, or to show the star-breakdown by country or globally reliably within our existing ratings report because it’s based on absolute counts.
Right now, the only reliable number in the ratings report is the total number of ratings.
What happens now:
We are actively working to enhance our ratings aggregation tools to handle this new way of reporting ratings. That will allow us to bring back reporting on star-breakdown as well as report on the average rating by country.
This is a change that Google didn’t describe before rolling it out which is impacting everyone in our industry at the moment.
Dec 21, 2021 - 11:24 EST
Identified - Earlier this year Google announced that in November 2021 they would be adding a country breakdown to ratings as Google ratings were always reported under one, global rating.
From what we have observed over the last couple of days, Google has begun to slowly roll out the changes for some apps. Based on these changes, some developers may see an unusual shift to their ratings starting November 18th and on.
One important note is that these changes are currently impacting the star counts, only. As it stands, the total star count remains the same across countries.
We'll continue to monitor any and all changes from Google's ratings and provide updates as they are detected.
Nov 23, 2021 - 11:33 EST
Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.
Platform
Operational
Analytics
Operational
90 days ago
100.0
% uptime
Today
ASO
Operational
Explorer
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Alerts & Email Reports
Operational
App Intelligence
Operational
Top Apps
Operational
Feeds
Operational
Cards
Operational
Appbase Generator
Operational
Integrations
Operational
Apple
Operational
Downloads & Revenue
Operational
Ranks
Operational
Reviews
Operational
Featured
Operational
Usage
Operational
Subscriptions
Operational
Reply to Reviews
Operational
Search ads
Operational
Ratings
Operational
Google Play
Operational
Downloads
Operational
Revenue
Operational
Ranks
Operational
Reviews
Operational
Featured
Operational
Subscriptions
Operational
Reply to reviews
Operational
Amazon
Operational
Downloads & Revenue
Operational
Ranks
Operational
Reviews
Operational
Windows Store
Operational
Sales
Operational
Ranks
Operational
Reviews
Operational
Steam
Operational
Sales
Operational
Reviews
Operational
Firebase
Operational
AdColony
Operational
AdMob
Operational
Adobe Marketing Cloud
Operational
AdWords
Operational
Appodeal
Operational
AppLovin
Operational
Chartboost
Operational
Dropbox
Operational
Facebook Audience
Operational
Flurry
Operational
Usage Analytics
Operational
Ads
Operational
Fuse Powered
Operational
Fyber
Operational
Heyzap
Operational
InMobi
Operational
LeadBolt
Operational
MdotM
Operational
Millenial Media
Operational
Mopub
Operational
ONE By Aol
Operational
Playhaven
Operational
Smaato
Operational
ironSource
Operational
Tapjoy
Major Outage
Unity Ads
Operational
Vungle
Operational
Mintegral
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Between roughly 5AM and 9AM EST the site and API were experiencing increased error counts and latency. At the same time, most data collection processes were delayed. We've resolved the root cause and are continuing to monitor as everything recovers.
Nov 23, 05:00 EST