Update - The Google App Store for Hong Kong is also included in the list of countries that changed and we're working to bring those ranks back as well.
Dec 6, 13:03 EST
Dec 6, 13:03 EST
Identified - After a change to Google's app store in South Korea and Taiwan, ranks from the start of the month are delayed in Appfigures. We're working to bring back ranks for the two countries as soon as possible.
Top Overall ranks will continue to import successfully in the meantime.
Dec 6, 11:25 EST
Top Overall ranks will continue to import successfully in the meantime.
Dec 6, 11:25 EST
Identified - Earlier this year Google announced that in November 2021 they would be adding a country breakdown to ratings as Google ratings were always reported under one, global rating.
From what we have observed over the last couple of days, Google has begun to slowly roll out the changes for some apps. Based on these changes, some developers may see an unusual shift to their ratings starting November 18th and on.
One important note is that these changes are currently impacting the star counts, only. As it stands, the total star count remains the same across countries.
We'll continue to monitor any and all changes from Google's ratings and provide updates as they are detected.
Nov 23, 11:33 EST
From what we have observed over the last couple of days, Google has begun to slowly roll out the changes for some apps. Based on these changes, some developers may see an unusual shift to their ratings starting November 18th and on.
One important note is that these changes are currently impacting the star counts, only. As it stands, the total star count remains the same across countries.
We'll continue to monitor any and all changes from Google's ratings and provide updates as they are detected.
Nov 23, 11:33 EST
Update - We've located the issue with MoPub syncs and are waiting on a resolution from MoPub. Once that's updated we'll import all impacted accounts so your data is as up to date as possible.
Sep 20, 11:57 EDT
Sep 20, 11:57 EDT
Update - As of now we are still working to resolve the issue for MoPub syncs.
Sep 15, 12:05 EDT
Sep 15, 12:05 EDT
Monitoring - We're continuing to work on a full resolution for MoPub syncs for the few members who are impacted by incomplete syncs.
Sep 13, 17:13 EDT
Sep 13, 17:13 EDT
Identified - We've identified the issue with MoPub syncs and are working on a resolution for the impacted accounts. We'll have this fix rolled out as soon as possible.
Sep 10, 10:05 EDT
Sep 10, 10:05 EDT
Investigating - We're investigating an issue that's preventing some members from importing data from MoPub. The issue does not seem to affect all members.
Sep 9, 09:48 EDT
Sep 9, 09:48 EDT
About This Site
Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.
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