Update - In an interesting turn of events, reviews in the App Store (where we import reviews from) are not yet available for August 16th. The latest Apple reviews are from Monday, August 15th. As Apple releases reviews for the 16th we'll automatically import them for all apps.
Aug 16, 17:43 EDT
Monitoring - Review imports are running successfully where reviews for the last few days are now up to date.
Ratings are still paused for a bit longer though we should have more news on that later today.
Aug 16, 11:15 EDT
Identified - Reviews continue to be delayed however, we're working to sync reviews, although slowly, throughout the day.
In the meantime, ratings imports for both Apple and Google are paused. New ratings are not importing for the last couple of days, for some starting to the 13th.
In the next day or so, we should begin importing ratings once again and reviews syncs will return to normal, without delays.
Aug 15, 12:46 EDT
Investigating - We're investigating reports of delays with reviews for both Apple and Google. As we learn more we'll share here.
Aug 15, 11:09 EDT