Partial System Outage

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Platform   Operational
Analytics   Operational
90 days ago
100.0 % uptime
Today
Explorer   Operational
90 days ago
100.0 % uptime
Today
API   Operational
90 days ago
100.0 % uptime
Today
Alerts & Email Reports   Operational
Feeds   Operational
Cards   Operational
Integrations   Operational
Apple Operational
Downloads & Revenue   Operational
Ranks   Operational
Reviews   Operational
Featured   Operational
Usage   Operational
Subscriptions   Operational
Reply to Reviews   Operational
Search ads   Operational
Google Play Operational
Downloads   Operational
Revenue   Operational
Ranks   Operational
Reviews   Operational
Featured   Operational
Subscriptions   Operational
Reply to reviews   Operational
Amazon Operational
Downloads & Revenue   Operational
Ranks   Operational
Reviews   Operational
Windows Store Operational
Sales   Operational
Ranks   Operational
Reviews   Operational
Steam Operational
Sales   Operational
Reviews   Operational
Google Analytics   Operational
AdBuddiz   Operational
AdColony   Operational
AdMob   Operational
Adobe Marketing Cloud   Operational
AdWords   Operational
Appodeal   Operational
AppLovin   Operational
Chartboost   Operational
Dropbox   Operational
Facebook Audience   Operational
Flurry Operational
Usage Analytics   Operational
Ads   Operational
Fuse Powered   Operational
Fyber   Operational
Heyzap   Operational
InMobi   Operational
LeadBolt   Operational
MdotM   Operational
Millenial Media   Operational
MobFox   Operational
Mopub   Operational
ONE By Aol   Operational
Playhaven   Operational
RevMob   Major Outage
Smaato   Operational
Supersonic   Operational
Tapjoy   Operational
Unity Ads   Operational
Vungle   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2019

No incidents reported today.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019
Resolved - Subscription reports are as up to date as possible for the 12th as syncs have completed.

Reports following the 12th will be imported once they become available from Google.
Jan 17, 17:28 EST
Update - Subscription reports have been regenerated on Google's end and are once again reporting correct data. We've turned subscription syncs back on and have kicked off syncs for all available accounts.

These raw reports are currently available up to and including the 12th of January. Once the remaining reports for the month are released we'll import those as well.
Jan 17, 11:30 EST
Monitoring - Google is working to make the necessary updates as we found their raw reports are currently duplicated as opposed to the earlier quadrupled numbers.

The developer dashboard has returned to normal and is now reporting accurate numbers.

Once the raw reports are also 100% fixed we'll turn subscription syncs back on.
Jan 16, 11:07 EST
Update - We are waiting for Google to correct the underlying data
Jan 15, 12:33 EST
Update - Google's subscription reports are still inaccurate - we'll continue to watch over reports and once those are available we'll resume subscription syncs.
Jan 15, 12:24 EST
Update - We are waiting for Google to correct the underlying data.
Jan 14, 12:37 EST
Identified - We've identified an issue within Google's raw subscription report which is currently quadrupling numbers in reporting. For this reason, we've paused subscription syncs to avoid importing erroneous reports. Subscription reports, after the 5th of January, will be delayed until resolved on Google's end.

The Google Play developer dashboard is also incorrectly reporting numbers however, those numbers are merely duplicated.

We will be monitoring any report changes and will start to import again as soon as the subscription reports are regenerated.
Jan 14, 12:26 EST
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019
Resolved - We've been keeping an eye on these syncs over the last few days and are safe to officially resolve with accounts up and syncing.
Jan 11, 13:03 EST
Monitoring - We've pushed out an update for ironSource/Supersonic syncs and we're beginning to sync all available accounts once again. We'll monitor syncs throughout the day before resolving fully.
Jan 9, 10:37 EST
Identified - After a quick investigation we found that ironSource updated their API, currently causing syncs to fail. The integration team is working to add support for the newest changes. We'll have syncs back up and running as soon as possible.
Jan 8, 11:53 EST
Jan 10, 2019

No incidents reported.

Jan 7, 2019
Resolved - The underlying issue has been resolved and imports have completed normally. If anything looks delayed please reach out directly.
Jan 7, 13:51 EST
Investigating - Imports for sales and downloads data are delayed for some accounts. We are investigating and will update this incident when we have an estimate of when the issue will be resolved.
Jan 7, 08:05 EST
Jan 6, 2019

No incidents reported.