Delays fetching new reviews and features
Update - It looks like something is still slowing down reviews for some apps. We're continuing our investigation right now.
Jul 24, 10:17 EDT
Monitoring - Upon further investigation, we discovered a networking issue has caused delays with reviews, features, and rank updates. The issue was sporadic and only impacted some apps at random.

The issue has been resolved and is now being monitored. We'll fully resolve this incident after we can confirm reviews, ranks, and features are being updated across the board and quickly.
Jul 23, 11:21 EDT
Investigating - We're investigating a potential issue that's causing delays in importing new reviews for iOS and Mac apps.
Jul 23, 10:14 EDT

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Uptime over the past 90 days. View historical uptime.
Platform Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
ASO Operational
Explorer Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Alerts & Email Reports Operational
Feeds Operational
Cards Operational
Appbase Generator Operational
Integrations Operational
Apple Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Usage Operational
Subscriptions Operational
Reply to Reviews Operational
Search ads Operational
Google Play Operational
Downloads Operational
Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Subscriptions Operational
Reply to reviews Operational
Amazon Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Windows Store Operational
Sales Operational
Ranks Operational
Reviews Operational
Steam Operational
Sales Operational
Reviews Operational
Google Analytics Operational
AdColony Operational
AdMob Operational
Adobe Marketing Cloud Operational
AdWords Operational
Appodeal Operational
AppLovin Operational
Chartboost Operational
Dropbox Operational
Facebook Audience Operational
Flurry Operational
Usage Analytics Operational
Ads Operational
Fuse Powered Operational
Fyber Operational
Heyzap Operational
InMobi Operational
LeadBolt Operational
MdotM Operational
Millenial Media Operational
Mopub Operational
ONE By Aol Operational
Playhaven Operational
Smaato Operational
ironSource Operational
Tapjoy Operational
Unity Ads Operational
Vungle Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 31, 2021

No incidents reported today.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021
Issues connecting to App Store Connect
Resolved - Sync traffic is back to normal speeds with no errors so we're marking this incident as resolved. If you're still unable to sync please contact us directly.
Jul 24, 13:57 EDT
Monitoring - We wrangled this issue and are seeing syncs resuming to normal speeds now. We'll be monitoring traffic for a bit and set the incident to resolved in a few hours.
Jul 24, 12:32 EDT
Identified - We've identified the root cause of this issue and are working to resolve it at the moment.
Jul 24, 12:22 EDT
Update - We are continuing to investigate this issue.
Jul 24, 11:23 EDT
Investigating - We're investigating reports from members who weren't able to sync or link with App Store Connect.
Jul 24, 10:19 EDT
Jul 23, 2021
Jul 22, 2021
Connectivity Issues Impacting Syncs
Resolved - Any temporary sync issues from earlier have been resolved.
Jul 22, 12:54 EDT
Monitoring - Earlier trouble that may have caused errors when syncing have been resolved. For the time being, we'll continue to monitor imports and syncs to be absolutely sure everything is running as smoothly as possible.
Jul 22, 10:29 EDT
Investigating - We're investigating possible errors, impacting some members, when importing and syncing across the platform. We'll continue to share updates as they become available.
Jul 22, 09:41 EDT
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

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