Monitoring - We're monitoring a delay from Amazon where sales reports after March 28th have not been generated. Once those reports do become available we will automatically sync for all Amazon accounts.
Apr 1, 15:07 EDT

About This Site

Getting data and making it useful requires a lot of different services and integrations. This page shows the status of each one of our products, integrations, and services. If you have any questions please contact us directly.

Platform Operational
Analytics Operational
90 days ago
100.0 % uptime
Explorer Operational
90 days ago
100.0 % uptime
API Operational
90 days ago
99.97 % uptime
Alerts & Email Reports Operational
Feeds Operational
Cards Operational
Appbase Generator Operational
Integrations Operational
Apple Operational
Downloads & Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Usage Operational
Subscriptions Operational
Reply to Reviews Operational
Search ads Operational
Google Play Operational
Downloads Operational
Revenue Operational
Ranks Operational
Reviews Operational
Featured Operational
Subscriptions Operational
Reply to reviews Operational
Amazon Degraded Performance
Downloads & Revenue Degraded Performance
Ranks Operational
Reviews Operational
Windows Store Operational
Sales Operational
Ranks Operational
Reviews Operational
Steam Operational
Sales Operational
Reviews Operational
Google Analytics Operational
AdBuddiz Operational
AdColony Operational
AdMob Operational
Adobe Marketing Cloud Operational
AdWords Operational
Appodeal Operational
AppLovin Operational
Chartboost Operational
Dropbox Operational
Facebook Audience Operational
Flurry Operational
Usage Analytics Operational
Ads Operational
Fuse Powered Operational
Fyber Operational
Heyzap Operational
InMobi Operational
LeadBolt Operational
MdotM Operational
Millenial Media Operational
MobFox Operational
Mopub Operational
ONE By Aol Operational
Playhaven Operational
Smaato Operational
ironSource Operational
Tapjoy Operational
Unity Ads Operational
Vungle Operational
Degraded Performance
Partial Outage
Major Outage
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 2, 2020

No incidents reported today.

Apr 1, 2020
Completed - The scheduled maintenance has been completed.
Apr 1, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 23:00 EDT
Scheduled - We will be performing some necessary network maintenance. There may be two 15-minute periods of elevated latency and reset connections in this window.
Mar 24, 16:01 EDT
Mar 30, 2020
Resolved - Google has now released subscriptions reports up to and including March 26th. Partial reports for days after the 26th have been released as well. We'll continue to update subscriptions reports as they continue to become available for recent days.
Mar 30, 12:02 EDT
Update - We are continuing to monitor for any further issues.
Mar 29, 12:44 EDT
Update - Google's subscription reports are still delayed after the 18th of March. We're monitoring reports and will import each report as it becomes available.
Mar 27, 09:30 EDT
Update - Google Play has now released subscription reports for the 17th and 18th of March. We are still waiting for additional reports to be released for the 19th and on. We'll continue to monitor until those are generated.
Mar 24, 15:01 EDT
Monitoring - The latest Google subscription reports are available up to and including March 16th. There's quite a delay with no reports after this day having been released so far.

We'll continue to monitor the delay and reports will automatically be imported as they are made available from Google.
Mar 23, 14:17 EDT
Mar 29, 2020
Resolved - This incident has been resolved.
Mar 29, 21:43 EDT
Monitoring - All affected syncs are now running as expected, and most integrations are now fully caught up. We'll be monitoring all syncs closely for the next few hours to ensure everything is back to normal.
Mar 29, 14:43 EDT
Identified - We discovered the root cause and are in the process of making the necessary updates.
Mar 29, 13:42 EDT
Investigating - We're investigating reports of delayed syncs across several integrations.
Mar 29, 12:39 EDT
Mar 28, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 23, 2020
Resolved - We've heard from Apple that the issue causing the increase in negative "new" ratings has been resolved, and our data confirms the resolution.

Ratings began to return to normal around March 17th.
Mar 23, 14:15 EDT
Update - As we've continued to monitor this incident, ratings across the board have started to return to normal on Apple's end. We'll keep an eye on everything for a few more days before resolving completely.
Mar 13, 09:18 EDT
Update - Ratings are continuing to be monitored as we're still seeing the same unstable ratings day to day for many apps. We'll share any news here as it comes into play.
Mar 9, 16:47 EDT
Update - We're continuing to see the same behavior with ratings for recent days from Apple. We'll continue to monitor from our end and share any new information here as it becomes available.
Mar 2, 10:29 EST
Monitoring - Over the last week or so, Apple's ratings for a handful of apps have become inconsistent throughout the day. We've observed ratings dip in the evening compared to numbers reported earlier in the day, resulting in an increase in negative numbers.

We'll continue to monitor this from our end and share updates as they become available.
Feb 28, 12:04 EST
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020
Resolved - We've determined and fixed the root-cause of the issue. We'll continue monitoring this going forward.
Mar 19, 00:20 EDT
Update - Service times have returned to normal. We are still investigating the root-cause of this instability.
Mar 18, 15:56 EDT
Investigating - We are investigating an issue causing timeouts and reset connections to the site and API. We will keep this incident updated as we learn more.
Mar 18, 15:33 EDT