Connectivity issues from App Store Connect

Incident Report for Appfigures

Resolved

Our workaround has continued to successfully handle Apple's connectivity issues so we're able to confidentially resolve this one.
Posted Jun 27, 2019 - 16:00 EDT

Monitoring

We pushed out a workaround which will allow impacted App Store Connect accounts to once again sync and reply to reviews as needed. We'll continue to monitor everything until fully resolved.
Posted Jun 26, 2019 - 12:27 EDT

Identified

Apple is currently experiencing connectivity issues for a handful of App Store Connect accounts. While not all accounts will see this behavior, some may have trouble syncing or replying to reviews.

We're investigating what can be done from our end in the interim. We'll provide all updates as they become available.
Posted Jun 26, 2019 - 11:40 EDT
This incident affected: Apple (Downloads & Revenue, Reply to Reviews).