Ad data discrepancies
Incident Report for Appfigures
The issue has been resolved and the caches of the affected accounts have been regenerated. We have put in place measures to prevent the issue or others like it from reoccurring.
Posted Aug 04, 2019 - 00:50 EDT
We've resolved the underlying issue as of 2019-08-03 03AM UTC. Most accounts should be seeing correct data now, but some may be seeing some residual duplication as caches are cleared and regenerated. We will update this incident once we can verify the correctness of all accounts.
Posted Aug 03, 2019 - 09:23 EDT
We've identified the root cause of the ad duplication and we are working to clean up impacted accounts. We'll give a heads up as soon as we've rolled out our fix and numbers have been corrected.
Posted Aug 02, 2019 - 14:49 EDT
We're investigating reports of ads duplication for recent days, particularly Appodeal and ironSource. We'll share updates here as they become available.
Posted Aug 02, 2019 - 10:46 EDT
This incident affected: Appodeal and ironSource.