Issues Importing Google Reviews and Ratings

Incident Report for Appfigures

Resolved

After monitoring for a few days, we're confident the updates we rolled out will continue to import Google reviews and ratings successfully going forward.

Posted May 24, 2022 - 09:41 EDT

Update

Reviews and ratings from Google continue to import as expected!

Posted May 20, 2022 - 17:04 EDT

Monitoring

Good news! We've managed to restore review and ratings syncs which kicked off earlier today. We'll continue to monitor syncs to ensure our workaround is stable over the next couple of days.

Posted May 19, 2022 - 11:49 EDT

Update

Importing reviews and ratings continues to be paused for Google products. We are looking to resume imports as soon as possible and will share any new updates when possible.

Posted May 18, 2022 - 10:48 EDT

Identified

We've identified an issue impacting the import for reviews and ratings for Google apps. We'll be working as quickly as possible to bring both back up to speed.

Posted May 17, 2022 - 17:37 EDT

This incident affected: Google Play (Reviews).