Sporadic errors throughout the site + API

Incident Report for Appfigures

Resolved

This incident has been resolved.
Posted Oct 08, 2024 - 00:10 EDT

Monitoring

Everything is returning to normal now, with errors subsiding throughout. A hard refresh of the browser will bring back reports if you're still seeing errors.
Posted Oct 07, 2024 - 16:56 EDT

Identified

We've identified the root cause and continue to work on bringing reports back up.
Posted Oct 07, 2024 - 16:26 EDT

Investigating

We're investigating an issue causing reports to throw errors across the site and API. We're working to bring back reports and the API to full capacity as quickly as possible.
Posted Oct 07, 2024 - 16:24 EDT
This incident affected: Platform.