Linking/Updating Steam Accounts

Incident Report for Appfigures

Resolved

Steam continues to run normally again after their reverted/fixed changes impacted adding/updating accounts late last week.
Posted Oct 17, 2023 - 13:29 EDT

Monitoring

Steam seems to have reverted changes (or fixed something that caused the errors) as everything is back to the original state with adding/updating accounts. We'll continue to monitor on our for a bit longer to ensure everything with Steam remains stable.
Posted Oct 16, 2023 - 12:09 EDT

Identified

The integration team continues to work on an update to Steam's changes and we'll get those pushed out as soon as possible.
Posted Oct 16, 2023 - 11:36 EDT

Update

We continue to investigate the changes from Steam.
Posted Oct 13, 2023 - 17:59 EDT

Investigating

We're investigating changes from Steam impacting linking new accounts as well as updating existing accounts. Those Steam accounts that are currently importing will continue to sync as expected.
Posted Oct 13, 2023 - 16:02 EDT
This incident affected: Steam (Sales).