Trouble loading reports

Incident Report for Appfigures

Resolved

All reports continue to run normally, as expected.
Posted Aug 18, 2023 - 16:27 EDT

Monitoring

We've resolved the earlier issue impacting reports and will continue to monitor for a bit longer to be safe.
Posted Aug 18, 2023 - 14:08 EDT

Update

We continue to investigate and hope to have some good news soon.
Posted Aug 18, 2023 - 13:25 EDT

Investigating

We're investigating errors loading reports for a handful of members. We'll keep you updated as we learn more on the root cause and timing for a resolution.
Posted Aug 18, 2023 - 13:03 EDT
This incident affected: Analytics, ASO, and API.