Changes from Google Impact Reviews and Rank Imports

Incident Report for Appfigures

Resolved

This incident has been resolved.

Posted Oct 06, 2021 - 07:57 EDT

Update

Ranks have stabilized with Google and we're importing once again. We'll continue to monitor from our end both ranks and reviews.

Posted Oct 05, 2021 - 13:29 EDT

Monitoring

Good news! We've managed to restore review syncs. We're now working to restore rank updates.

Posted Oct 03, 2021 - 18:27 EDT

Identified

We've identified a change from Google which currently impacts the collection of reviews and ranks from the store. We're working as quickly as possible to bring those back to normal.

Posted Oct 01, 2021 - 15:47 EDT

This incident affected: Google Play (Ranks, Reviews).