Investigating Google Revenue for Paid Apps
Incident
Report for Appfigures
Resolved
Google Play paid apps have continued to import data without issue over the last few days.
Monitoring
We've rolled out a fix based on Google's change, and we're importing revenue for paid apps again. Data is catching up as we re-import for all impacted accounts. We'll monitor until syncs are complete.
Update
We have an update in the works to bring back revenue for paid apps. We'll run some additional tests and have the changes out once that's completed.
Update
We determined the root cause of the paid app revenue drop for February and on - a change from Google. We're searching for a workaround and want to have this in place as soon as possible.
Update
We'll continue to work on this until the root cause has been determined and revenue is importing once again.
Update
We're continuing to investigate the root cause and will share any new updates as they become available.
Identified
We've identified the issue of the missing revenue for paid apps and are now looking to understand the root cause.
Investigating
From February on, we're investigating reports of dropped Google revenue for paid apps. This only impacts paid apps; IAP revenue continues to be available in reporting.
This incident affected: Google Play (Revenue).