Apple Ratings Delays
Incident
Report for Appfigures
Monitoring
We’re monitoring an issue affecting Apple App Store ratings data in recent weeks. On some days, new rating counts do not update (sometimes for multiple days in a row). When Apple resumes publishing updates, the totals we receive may reflect two or three days combined, depending on how long the freeze lasted.
Our systems are operating normally; this appears to be a delay/freezing from Apple's end.
How this will look:
1. Daily new rating counts may appear missing on certain days
2. When updates resume, rating totals may “catch up” and look larger than usual
We’re continuing to monitor and will share updates here.
Our systems are operating normally; this appears to be a delay/freezing from Apple's end.
How this will look:
1. Daily new rating counts may appear missing on certain days
2. When updates resume, rating totals may “catch up” and look larger than usual
We’re continuing to monitor and will share updates here.
This incident affects: Apple (Ratings).