Unable to reply to Apple reviews
Incident Report for Appfigures
Apple has since resolved their bug and replying to reviews will continue to run as usual.
Posted Jul 05, 2023 - 13:53 EDT
We've rolled out a workaround for replying to reviews with Apple. Let the support team know if you're running into any lingering issues with replying.
Posted Jun 22, 2023 - 12:37 EDT
While we wait on an update from Apple we're going to push out a workaround to bring replying to reviews back for Apple apps. Once that's live we'll share that news here.
Posted Jun 22, 2023 - 11:50 EDT
We reached out to Apple about the change within App Store Connect and continue to explore workarounds in case this change is permanent.
Posted Jun 21, 2023 - 12:26 EDT
We're continuing to look into a workaround for replying. Anything new and you'll have updates shared here.
Posted Jun 20, 2023 - 14:31 EDT
We detected a change within App Store Connect that has breaks replying to reviews for all members. While this may be a temporary change on Apple's end, we're looking into a workaround in case, and to bring back replying as well.

As we learn more we'll share those updates with you here.
Posted Jun 20, 2023 - 13:42 EDT
This incident affected: Apple (Reply to Reviews).