Delays with Apple Ranks

Incident Report for Appfigures

Resolved

Ranks have importing consistently over the last few hours and should continue as is going forward. Available ranks have also been filled in for the delayed period as well.
Posted Feb 23, 2021 - 15:01 EST

Monitoring

Ranks are now updating normally and we are looking into recovering historical data for the hours that were delayed.
Posted Feb 23, 2021 - 11:18 EST

Identified

Ranks from Apple are delayed as of 11pm EST based on connectivity issues with Apple. We're working to bring those back up to speed.
Posted Feb 23, 2021 - 08:00 EST