Apple Category Ranks Collection

Incident Report for Appfigures

Resolved

We're able to import ranks from Apple again, without any changes on our end, beginning at 10am EST. Looks like Apple had an issue for a few hours on their end, impacting ranks for the window. Now that Apple's issue has been resolved, we're able to import ranks successfully.
Posted Sep 29, 2025 - 11:25 EDT

Identified

We've identified a change from Apple that has resulted in the inability to collect some ranks. We're working to bring back ranks as quickly as possible.
Posted Sep 29, 2025 - 10:10 EDT

Investigating

We're investigating errors collecting some Apple rankings starting today, September 29th, around 6am EST. We'll continue to explore the root cause as we look to bring back ranks as quickly as possible.
Posted Sep 29, 2025 - 09:32 EDT
This incident affected: Apple (Ranks).