Windows Sync Errors

Incident Report for Appfigures

Resolved

This incident has been resolved.
Posted Aug 06, 2024 - 10:45 EDT

Monitoring

We've pushed out an update for Windows syncs and are kicking off a sync for all accounts now.
Posted Jul 26, 2024 - 12:27 EDT

Identified

We've identified the root cause of Windows sync errors and are working on a resolution.
Posted Jul 26, 2024 - 11:32 EDT

Update

We're still investigating the sync errors with Windows impacting a handful of members.
Posted Jul 26, 2024 - 09:34 EDT

Investigating

We're investigating errors when syncing with Windows. Data may be a day or two behind while we dive deeper into the root cause.
Posted Jul 25, 2024 - 19:14 EDT
This incident affected: Windows Store (Sales).