Unable to reply to Google Play reviews

Incident Report for Appfigures

Resolved

All is well with replying to Google reviews. If you continue to have any trouble please reach out to support for some additional help.

Posted Oct 21, 2022 - 09:25 EDT

Replying to reviews should now be back up and running after we rolled out our fix. We'll monitor for a bit longer to make sure all is as expected.

Posted Oct 20, 2022 - 16:17 EDT

We're continuing to work on a fix for replying to Google reviews and will share another update as soon as that's rolled out.

Posted Oct 20, 2022 - 14:03 EDT

We've identified the root cause and are working to resolve this from our end.

Posted Oct 20, 2022 - 12:13 EDT

We're investigating reports of issues when replying to Google Play reviews.

Posted Oct 20, 2022 - 11:30 EDT

This incident affected: Google Play (Reply to reviews).